Reference

How forwin777 Handles Your Personal Data

Our Privacy Policy sets out exactly what personal data we collect when you open an account on forwin777, how we use it, and how long we keep it…

Account data protected at restDANA, OVO, GoPay & QRIS transaction records securedYou can request data deletion at any timeNo data sold to third-party advertisers24/7 privacy support channel available

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What Data We Collect and Why

forwin777 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account, we collect your name, email address, phone number, and the payment method you choose — whether that is DANA, OVO, GoPay or QRIS. We record each deposit and withdrawal event to maintain accurate transaction logs and to comply with financial monitoring

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obligations that depend on local law. Device identifiers and IP addresses are logged automatically to detect unauthorised access to your account. We do not collect more data than is necessary for account operation, payment processing, and fraud prevention. You may review the specific data fields tied
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to your profile at any time by contacting our support team through the live-chat channel, which is available around the clock from Jakarta to Surabaya.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have questions about how your personal data is stored, want to request a copy of your data, or need to update incorrect details on…

DATA HANDLING PRACTICES

Six Ways We Protect Your Account Data

Our data-handling practices are designed to give you clear visibility into what we hold, why we hold it, and how to change it.

Encrypted Storage

All personal data — including your registered phone number and DANA or OVO account references — is stored using AES-256 encryption at rest. Access to raw data tables is restricted to authorised system processes only, not general staff accounts.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to measure page load performance. No third-party advertising cookies are placed without your explicit consent via the cookie banner shown on your first visit.

Account Security Layer

Every login from an unrecognised device triggers a one-time verification code sent to your registered phone number. If you receive a code you did not request, contact our 24/7 live chat immediately to freeze account access.

Data Retention Schedule

Transaction records — including GoPay and QRIS payment logs — are retained for five years as required by financial compliance obligations that depend on local law. Profile data for inactive accounts is anonymised after two years of no login activity.

Third-Party Sharing Limits

We share your data only with payment processors (such as the DANA and OVO networks) strictly to complete your transactions, and with identity-verification services where local law requires it. We do not sell or rent your data to marketing companies.

Your Right to Request Changes

You can request a correction to any inaccurate profile field, a full export of your stored data, or permanent deletion of your account record at any time. Requests submitted through Account Settings or via our email privacy desk are processed within 7 working days.

Your Privacy Policy Questions, Answered

The questions below are the ones our account holders in Indonesia ask most often about data rights, cookie use, payment data, and how to exercise control over their personal information on forwin777. Each answer is specific to how our systems actually operate.

We collect your full name, email address, phone number, date of birth, and your chosen payment method — DANA, OVO, GoPay or QRIS. We also record your device type and IP address automatically for account security purposes.

We retain a reference ID for each DANA, OVO, GoPay and QRIS transaction to maintain your account ledger and resolve any deposit queries. We do not store full payment credentials; those remain with the respective payment network.

Profile data for accounts with no login activity for two years is anonymised. Transaction logs — including payment records — are held for five years under financial compliance obligations that depend on local law, then permanently deleted.

Yes. Log in, go to Account Settings, and select Privacy & Data to download a structured export of your stored profile and transaction summary. Alternatively, email our privacy desk and we will deliver the export within 7 working days.

Submit a deletion request via Account Settings under Privacy & Data, or send a written request to our email privacy desk. Include your registered username. We process confirmed deletion requests within 7 working days and confirm by email when complete.

No. We share data only with payment processors like the DANA and OVO networks to complete your transactions, and with identity-verification services where local law requires it. Your data is never sold or passed to advertising networks.

We use session cookies for login continuity and performance analytics cookies to monitor page load times. A cookie-consent banner appears on your first visit, where you can accept all, reject non-essential, or adjust preferences category by category.

How forwin777 Handles Your Personal Data

How to Reach Us About Your Privacy

Six Ways We Protect Your Account Data

Encrypted Storage

Cookie Policy

Account Security Layer

Data Retention Schedule

Third-Party Sharing Limits

Your Right to Request Changes

Your Privacy Policy Questions, Answered

01 What personal data does forwin777 collect when I open an account?

02 Does forwin777 store my DANA or OVO payment details?

03 How long does forwin777 keep my account data after I stop using it?

04 Can I request a copy of all the data forwin777 holds about me?

05 How do I ask forwin777 to delete my personal data?

06 Does forwin777 share my data with third parties for marketing?

07 What cookies does forwin777 use, and can I control them?

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